FAQ
 
 
What are the requirements for daycare/boarding (vaccinations etc.)?
 
Your dog must be current on all required vaccinations. The required vaccinations are rabies, distemper/parvo, and bordetella (kennel cough). Dogs over six months of age must be spayed or neutered. Dogs must be flea and tick free, and go through our interview process.
 
How do I enroll my dog at Playful Pooch?
 
You must fill out 2 forms (found under New Customers) and have copies of all current vaccinations. Your dog will also interview with other dogs of similar size. This consists of slowly introducing your dog to a group of approximately 15 dogs and takes two hours. You do not have to stay on site during these two hours and it is free of charge. The interview process is to make sure that your dog will enjoy their time at Playful Pooch since daycare and boarding involves a lot of interacting with other dogs.
 
Can I take a tour of the facility?
 
We encourage everyone to tour our facility so you can see where your dog will be playing. Call to inquire about when you can stop by for a tour.
 
Do I need reservations?
 
Yes you need to make reservations for daycare, boarding, grooming, and to use the self wash tub.
 
What days and times is Playful Pooch open?
 
Monday to Friday- 6:30am to 7:00pm
Saturday- 9:00am-5:00pm
Sunday- 5:00pm-7:00pm (boarding only)
Holidays- 5:00pm-7:00pm *may vary (boarding only)
 
What does my dog do all day at Playful Pooch?
 
Your dog will play all day in a group of dogs led by one of our trained staff members. Your dog is placed in a playgroup depending on their size and temperament. Each playgroup has a large indoor and outdoor play area with obstacles and toys to keep your dog busy and happy! Mid-day your dog will have a 60-minute naptime in one of our kennels so they can recharge for the afternoon. At naptime we give them a treat or you can leave a lunch with them when you drop them off.
 
What kind of collar should my dog wear?
 
We recommend that your dog wear a quick release collar with a nametag and phone number on it.
 
What is the difference between Playful Pooch and a traditional kennel?
 
At Playful Pooch your dog will be interacting and playing with other dogs during the day. A traditional kennel does not offer all day play with other dogs.
 
Does my dog play with other dogs during their overnight stay?
 
All dogs staying overnight participate in daycare and are only in their kennels at meal times and at night. They have lots of time to play with their friends and will be happy and exhausted when you pick them up!
 
Do’s and don’ts for boarding
 
  • We recommend that you bring your own food in premeasured individual baggies for each meal. If you do not bring premeasure meals, please specify feeding instructions in measurable cups. Also, please do not bring large bags of food unless it is for an extended stay. If your dog cannot eat our house food, please make sure to bring enough food for their entire stay. If we provide food it is a $2 charge per day.
  • We provide bedding so do not feel obligated to bring one. A fleece or something that smells of home is a nice addition to our bedding.
  • Medications need to be in their original containers.
  • Do not bring bowls. We have enough bowls for everyone here. Please only bring a bowl if your pooch needs a slow feeder bowl.
  • Do not bring measuring cups. We have measuring cups here.
  • We do not allow rawhides, dental chews, or marrow bones. Everything else is ok.
  • If dropping off after 4pm please have your pooch fed beforehand. This way they can be out in playgroup before bedtime. If possible, we suggest dropping off earlier in the day, this helps wear your dog out for bedtime!
 
Are there any restrictions on what treats I can leave with my dog?
 
We ask that you do not provide rawhides, dental chews, or marrow bones. Most other treats are ok to leave with your dog including bully sticks, kongs, and nylabones.
 
What do you do in case of illness or injury?
 
We will try to contact you right away. If we cannot get a hold of you we will reach out to your emergency contact. If we feel it is necessary your dog will be taken to the veterinarian right away.
 
Why is my dog thirsty after daycare?
 
Your dog will have water available to them the entire time they stay with us. Our dogs play a lot, which dehydrates them; by the time they get home it’s probably time for them to have another drink.
 
Why do my dog’s paws seem to be sensitive after daycare?
 
If your dog is very playful their paws might become raw from running around. Although we check their paws it is hard to tell when they are becoming raw until it already happens. If you think your dog’s paws are hurting them they will need to rest to help them heal.
 
 
 
 
 
 
 
 
 
 
FAQ
 
 
What are the requirements for daycare/boarding (vaccinations, etc.)?
 
Your dog must be current on all required vaccinations. The required vaccinations are rabies, distemper/parvo, and bordetella (canine cough). Dogs over six months of age must be spayed or neutered. Dogs must be flea and tick free, and go through our interviewing process.
 
How do I enroll my dog at Playful Pooch?
 
You must fill out 2 forms (found under New Customers) and have copies of all current vaccinations. Your dog will then interview with a few other dogs their own size for a short period of time. If this time goes well they will continue the interview in a larger playgroup of dogs, this could take up to two hours. The interview process is to make sure that your dog will enjoy their time at Playful Pooch since daycare and boarding involves a lot of interacting with other dogs.
 
 
We encourage everyone to tour our facility so you can see where your dog will be playing. Call to inquire about when you can stop by for a tour.
 
Do I need reservations?
 
Yes you need to make reservations for daycare, boarding, grooming, and to use the self wash tub.
 
What days and times is Playful Pooch open?
 
Monday to Friday- 6:30am to 7:00pm
Saturday- 9:00am-5:00pm
Sunday- 5:00pm-7:00pm (boarding only)
Holidays- 5:00pm-7:00pm (boarding only)
 
What does my dog do all day at Playful Pooch?
 
Your dog will play all day in a group of dogs led by one of our trained staff members. Your dog is placed in a playgroup depending on their size and temperament. Each playgroup has a large indoor and outdoor play area with obstacles and toys to keep your dog busy and happy! Mid-day your dog will have a 60-minute naptime in one of our kennels so they can recharge for the afternoon. At naptime we give them a treat or you can leave a lunch with them when you drop them off.
 
What kind of collar should my dog wear?
 
We recommend that your dog wear a quick release collar with a nametag and phone number on it.
 
What is the difference between Playful Pooch and a traditional kennel?
 
At Playful Pooch your dog will be interacting and playing with other dogs during the day. A traditional kennel does not offer all day play with other dogs.
 
Does my dog play with other dogs during their overnight stay?
 
All dogs staying overnight participate in daycare and are only in their kennels at meal times and at night. They have lots of time to play with their friends and will be happy and exhausted when you pick them up!
 
Do’s and don’ts for boarding
 
  • We recommend that you bring your own food in premeasured individual baggies for each meal. If you do not bring premeasure meals, please specify feeding instructions in measurable cups. Also, please do not bring large bags of food unless it is for an extended stay. If your dog cannot eat our house food, please make sure to bring enough food for their entire stay. If we provide food it is a $2 charge per day.
  • We provide bedding so do not feel obligated to bring one. A fleece or something that smells of home is a nice addition to our bedding.
  • Medications need to be in their original containers.
  • Do not bring bowls. We have enough bowls for everyone here. Please only bring a bowl if your pooch needs a slow feeder bowl.
  • Do not bring measuring cups. We have measuring cups here.
  • We do not allow rawhides, dental chews, or marrow bones. Everything else is ok.
  • If dropping off after 4pm please have your pooch fed beforehand. This way they can be out in playgroup before bedtime. If possible, we suggest dropping off earlier in the day, this helps wear your dog out for bedtime!
 
Are there any restrictions on what treats I can leave with my dog?
 
We ask that you do not provide rawhides, dental chews, or marrow bones. Most other treats are ok to leave with your dog including bully sticks, kongs, and nylabones.
 
What do you do in case of illness or injury?
 
We will try to contact you immediately. If we cannot get a hold of you we will reach out to your emergency contact. If we feel it is necessary your dog will be taken to the veterinarian right away.
 
Why is my dog thirsty after daycare?
 
Your dog will have water available to them the entire time they stay with us. Our dogs play a lot, which dehydrates them; by the time they get home it’s probably time for them to have another drink.
 
Why do my dog’s paws seem to be sensitive after daycare?
 
If your dog is very playful their paws might become raw from running around. Although we check their paws it is hard to tell when they are becoming raw until it already happens. If you think your dog’s paws are hurting them they will need to rest to help them heal.
 
 
 
 
 
 
 
 
 
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